PRODUCT SUPPORT
PRODUCT SUPPORT
CONTACT OUR SUPPORT TEAM
One of the things that distinguishes Astronics Test Systems from the others is the level of personal attention we provide. Every member of our sales and service support team knows that providing prompt, personal attention is priority number one. And when a member of our engineering development team needs to be pulled in, they’re fully empowered to do that as well. Meet our key, technical sales and support staff below.
We provide world-class factory service and calibration for both our R8000 product family, and the R2600/R2670 family – the industry standard for a quarter-century. Contact our customer service center for any questions you may have about repair or calibration of our communications system analyzer products:
R8000 Family
R2600/R2670 Family
Phone: +1 (903) 985-8999
Phone: +1 (844) 903-7333
DOYLE WOFFORD
SENIOR SALES ENGINEER
Has 30 years of experience with LMR test sets. He began in 1986 as a technican on the original Motorola R2001 “Apache” program, before moving to the R2600 product, first as a technician, then as the lead customer support person for the R2600 family of products.
Doyle has been with the R8000 program from the beginning and helped to define the user interface and customer requirements. He has visited radio shops across the globe. It’s an increasingly rare shop that he hasn’t visited at least once!
Mobile: +1 (602) 721-5889
BARRY WEBSTER
Senior Sales Engineer
Mobile: +1 (410) 852-4267
MICHAEL PHIPPS
FIELD SERVICE ENGINEER
Mobile: +1 (903) 812-2724
KEITH YEO
ASIA CHANNEL MANAGER
Keith has more than 25 years of experience in engineering, sales and management covering a broad range of applications and communications technologies in both the military and commercial environments.
He worked for the Singapore Ministry of Defense as a Technical Specialist, overseeing repair and maintenance of military communication system before moving to the private sector, where he helped execute the Asian market product and sales strategies for several test equipment firms.
Keith holds a diploma in Electronic Engineering (Telecommunications) and degree in Business Management.
Mobile: +65 (9155) 1168
JOSE JULIO
LATIN AMERICA CHANNEL MANAGER
Jose Julio (JJ) is an Electrical Engineer and MBA specialized in project management. JJ will be based in Sao Paulo, Brazil and he will be responsible for sales throughout Latin America. JJ brings more than 25 years of experience in the telecommunication industry and LMR market to Freedom Communication Technologies with a vast background in project and product engineering and account management.
During the last 10 years, Jose Julio worked with the biggest LMR companies in Latin America, including: Motorola Solutions, Harris, Tait, and Icom. As the Latin America Channel Partner Manager for Freedom CTE, JJ’s main goal will be to provide outstanding sales support, customer service, product training throughout the region to grow and delight our customers
Mobile: +55 11 949 703 673